9-1-1 Emergency Communications

When to Call 9-1-1

• To report a medical emergency
• To report a fire
• To report a crime
• To report any activity that is harmful to a person, animal or property
• To report any suspicious activity that might result in harm to any person, animal or property.

When NOT to call 9-1-1

• To report power outages (unless medical equipment depends on power) or for your call to be transferred to the power company.

• To report downed tree limbs not presenting an immediate threat to life or property.

• To report loud noises or other nuisances - especially during peak times, such as holidays

• To report the use of legal fireworks

• To receive driving directions.

Watch a PSA about when to call 9-1-1.

Download a printable flier about calling 9-1-1.

9-1-1 is WORKING FOR YOU

• 457,200 9-1-1 calls answered.
• 525,000 incidents dispatched.
• 98% of all calls answered in 15 seconds or less.

2012 data