Sedgwick County Emergency Communications is the primary answering point for 9-1-1 calls in Sedgwick County and provides dispatch services for the Sedgwick County Sheriff's Office, Sedgwick County Fire Department, and Sedgwick County Emergency Medical Service. Additionally, they provide dispatch services for the Wichita Police and Fire Departments, as well as outlying municipalities including: Andale, Bel Aire, Cheney, Clearwater, Colwich, Derby, Eastborough, Garden Plain, Haysville, Goddard, Kechi, Maize, Mt. Hope and Park City.
Emergency Communications is an accredited agency for medical responses through the National Academy of Emergency Medical Dispatch. This accreditation program dictates how our medical quality assurance is conducted – sets the minimum percentage of medical calls to review and what is to be graded.
News and Events
When to Call 9-1-1
The Sedgwick County emergency communication system (9-1-1) is a precious resource that is effective in saving lives and reducing damage to property when used correctly. However, occasionally the 9-1-1 call center receives non-emergency calls that tie up the line for callers with true emergencies. Do you know when to call 9-1-1?
Click here to watch a short video about the appropriate times to call 9-1-1.
Click here to print a flier that you can hang near your phone as a reminder.
9-1-1 Citizen's Academy
Sedgwick County Emergency Communications, or 9-1-1, is giving residents an opportunity to experience the emergency system from a call-taker’s perspective through a new initiative called 9-1-1 Citizen’s Academy. Residents who participate in the Citizen’s Academy will get an inside look at the system, listen to live 9-1-1 calls and radio traffic, and observe dispatch operations.
The Citizen’s Academy is offered on a quarterly basis. The class is a total
of 12 hours, which is divided into three four-hour sessions. The first two
sessions take place on consecutive Saturdays from 8 a.m. to noon, and the final
observation session is scheduled with each student. The next Citizen’s Academy
will begin Saturday, September 24, 2011.
For more information and to apply to the academy, contact Elora Randleas at
erandlea@sedgwick.gov, or
click here to download the
Citizen's Academy application.
9-1-1 Internship
The Emergency Communication’s Internship Program offers college students an opportunity to observe and participate in a large emergency communications center. Interns cycle through every facet of the dispatch center including training, call taking, dispatching for law enforcement, EMS and fire, dispatching on all three shifts, supervising, and quality assurance.
Interns are expected to work at least three days or 20 hours per week during the 12-week internship.
Mission
To provide the people of Sedgwick County the vital communications link to emergency service personnel and equipment; and to join in the effort of government in bettering the quality of life and preservation of property for every person within Sedgwick County.
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