About Sedgwick County Emergency Communications
To provide the people of Sedgwick County the vital
communications link to emergency service personnel and equipment; and to join in
the effort of government in bettering the quality of life and preservation of
property for every person within Sedgwick County.
Serving Sedgwick County
Sedgwick County Emergency Communications is the primary
answering point for 9-1-1 calls in Sedgwick County and provides dispatch services
for the Sedgwick County Sheriff's Office, Sedgwick County Fire Department, and
Sedgwick County Emergency Medical Service. Additionally, they provide dispatch
services for the Wichita Police and Fire Departments, as well as outlying
municipalities including: Andale, Bel Aire, Cheney, Clearwater, Colwich,
Derby, Eastborough, Garden Plain, Goddard, Haysville, Kechi, Maize, Mt. Hope and Park City.
Emergency Communications is an accredited agency for medical
responses through the National Academy of Emergency Medical Dispatch. This
accreditation program dictates how our medical quality assurance is conducted –
sets the minimum percentage of medical calls to review and what is to be graded.
Classification of Emergency Calls
- Priority “E” - Calls where a life-threatening situation exists or
a serious felony crime is in progress.
- Priority “1” – A serious crime has just occurred or is imminent,
bodily injury has occurred or
is imminent or another agency requires immediate law enforcement assistance.
- Priority “2” – A crime has just occurred of a non-life threatening
nature and immediate response
is not needed to arrest the offender or an incident which indicates a
potential, but no
certain probability, of a more serious situation than indicated.
- Priority “3” – Does not require a rapid response to prevent injury
or property damage. Typically
Fire and EMS
- Priority “E” – Calls where a life-threatening medical problem exists or
serious trauma. Includes all
incidents with a person trapped. Example: person not breathing, house fire
trapped, motor vehicle accident with someone trapped.
- Priority “1” – Incidents where there is a potential for a problem to
worsen, but no one is in
immediate danger. Ex: House fire, grass fire.
- Priority “2” – Non-life threatening medical situations, but where a
response is still needed. For fire
departments, it is checking a situation which is now under control or not an
problem. Ex: fall with a single injury to the patient, sick person who is
breathing okay. Gas odor outside, check a fire that is out.
- Priority “3” – For EMS, calls that only require a notification of
personnel, not a response, such as
a bomb threat or lost juvenile. It also includes all scheduled transfers.
For fire, it is
primarily notification type situations and electric lines down – a major