Reserve Your Spot In Line

Summary of Service

• Walk-in service is available for most services, including plate renewals, replacement decals/plates, lien releases, refunds, permits and temporary and permanent disabled placards/plates and title work.

• Hours: Douglas tag office is open Monday to Friday from 8:00 a.m. to 5:00 p.m. The QLess system for getting in line opens at 8:30 a.m.

• Other locations: The offices in Derby, Haysville, Mel Hambelton Ford, Park City, Ruffin, Rusty Eck Ford and Tyler  are by appointment only. They do not accept walk-ins or cash.

• Check in limit: You're only able to check into Tempo once per day for same day walk in. If you miss your time please see information desk within 30 minutes to be added back into the queue.

Reserve Your Spot

Computer Instructions

1. Click GET IN LINE below. 
2. Click Get Started.
3. Click Same Day Service. 
4. Click Walk-In (Get in Line Today).
5. Here you can see the location details and the estimate wait time for the location.
6. Click Join waitlist.
7. Enter your information in the fields and agree to the terms.
8. Click Continue. 
9. Verify your visit details and click Confirm.

1. Click BOOK FUTURE APPOINTMENT below. 
2. Click Get Started.
3. Click Appointments.
4. Select your service. 
5. Here you can see the location details and the first available for each location.
6. Click Book appointment under your preferred location.
7. Select a date and time.
8. Enter your information in the fields and agree to the terms.
9. Click Continue. 
10. Verify your visit details and click Confirm. At this step, you can check recommend earlier dates as they become available. 

Note: The QLess system may have a waitlist that fills up quickly. If the system is closed, it means the online queue is full. You may have better luck trying again later or going to a location in person to use the kiosk.

• Tag or title work today.
• Schedule my title work (only) for a future date.
• Schedule an appointment at a satellite location.

Sedgwick County makes every effort to produce and publish the most current and accurate information possible. This public information is furnished as a public service.

• The information must be accepted and used by the recipient with the understanding that the data was developed and collected for the purpose of automating our customer line management system.
• Estimate wait times may vary based on the number of customers who place themselves in line online and who walk-in to our offices.
• This online service may open and close throughout the day based on the number of customers to be served in line*.

*If the line is closed during normal business hours, it means that our online queue has reached capacity.

Our walk-in office hours at both locations are 8:00 a.m. - 5:00 p.m. Monday through Friday, excluding county designated holidays.

Standard text messaging rates may apply when using this service.

In Person

Use the QLess kiosk at he Douglas location. A number will be assigned to you and displayed on a screen.