Reserve Your Spot In Line
Summary of Service
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Walk-in service is available for most services, including plate renewals, replacement decals/plates, lien releases, refunds, permits and temporary and permanent disabled placards/plates.
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Title work is different. From the 27th to the 2nd of each month, you must have an appointment for any title-related transaction. On all other days, you can get in line for same-day title work.
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Hours: Both Douglas and Kellogg tag offices are open Monday to Friday from 8:00 a.m. to 5:00 p.m. The QLess system for getting in line opens at 8:30 a.m.
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Other locations: The offices in Park City, Derby, and Tyler are by appointment only. They do not accept walk-ins or cash.
How to Reserve Your Spot
You can get in line or schedule an appointment using one of three methods:
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In-Person: Use the QLess kiosk at either the Douglas or Kellogg location. A number will be assigned to you and displayed on a screen.
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Text Message: Send a text to 316-395-2940.
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Kellogg office, text: SGKelloggTag
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Douglas office, text: SGDouglasTag
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You will receive a reply asking you to confirm your place in a specific line. It will only offer you lines that are available.
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Computer/Online: Go to Computer Instructions below after 8:30 am. You can choose to get in a same-day line or schedule a future appointment for title work. The online queue may close temporarily if it reaches capacity.
Note: The QLess system may have a waitlist that fills up quickly. If the system is closed, it means the online queue is full. You may have better luck trying again later or going to a location in person to use the kiosk.
Computer Instructions
Select a location below. Once you have entered your name and phone number, you will see lines and wait times for those locations. You will also be able to setup an appointment for a specific time later on in the month. If you decide you do not want to continue after seeing the wait times, close out of the browser and do not hit Next.
The queue has currently reached capacity and is temporarily closed. Please check back later in the day.
The queue has currently reached capacity and is temporarily closed. Please check back later in the day.
Sedgwick County makes every effort to produce and publish the most current and accurate information possible. This public information is furnished as a public service.
- The information must be accepted and used by the recipient with the understanding that the data was developed and collected for the purpose of automating our customer line management system.
- Estimate wait times may vary based on the number of customers who place themselves in line online and who walk-in to our offices.
- This online service may open and close throughout the day based on the number of customers to be served in line*.
*If the line is closed during normal business hours, it means that our online queue has reached capacity.
Our walk-in office hours at both locations are 8:00 a.m. - 5:00 p.m. Monday through Friday, excluding county designated holidays.
Standard text messaging rates may apply when using this service.
QLess has an app
You can download the QLess app for your mobile device at