Work for 9-1-1

Job Requirements

Emergency Communications work is difficult but rewarding. It involves the need for great focus and attentiveness because the cost of mistakes are serious and/or life threatening. The work is fast paced and ever changing, and allows employees to truly make a difference. Keys for successful applicants include the ability to:

Salary and Benefits

Emergency Communications team members begin their career as Call Takers.  Team members are then eligible for promotion to a Dispatcher I position and finally to a Dispatcher II position.  Shift differential pay is provided for second and third shift team members.  Sedgwick County offers an excellent benefit package that includes health and dental insurance plans, vacation and sick leave, retirement, and opportunities to participate in deferred compensation plans and reimbursement accounts. Apply and search available positions

Current rates of pay - 


9-1-1 is a 24-hour department, with eight-hour shifts. There is no guarantee on shift assignment or how long an employee will spend on a particular shift. Each employee receives two consecutive days off, granted by seniority, which may be changed when departmental scheduling requires. The department maintains a rotating on-call schedule, as well as a rotating forced overtime schedule.

Dispatch Shifts

Call Taker Shifts

Application Process


Successful completion requires:

Be a Part of the Team

The area of public safety communications is an important link between citizens and emergency services in Sedgwick County. Each year, the Sedgwick County Emergency Communications office processes approximately 650,000 calls for service. Sedgwick County Emergency Communications provides services for over 30 agencies.

For current employment opportunities visit To be notified about new job positions, send an email with your name, email address, and phone number to A member of Sedgwick County Emergency Communications will contact you when a job position is posted online at, so you may start the application process.