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For Immediate Release
December 29, 2020
Kate Flavin


Use Non-Emergency Line to Report Nuisances Over New Year’s Eve

(Sedgwick County, Kan.) –Sedgwick County offices will be closed Friday, January 1 in observance of the New Year’s holiday. Emergency services are available by dialing or texting 9-1-1.

The Sedgwick County Emergency Communications’ non-emergency phone line, (316) 290-1011, will be available during the following hours:

9 p.m., December 31, to 1 a.m., January 1

This line functions as an alternative to 9-1-1 and is meant to receive calls for non-emergency nuisances that do not pose a threat to life or property; examples include complaints pertaining to parties, excessive noise, or fireworks. 

The non-emergency line was established to prevent an influx of nuisance calls that can block emergency calls from reaching a call taker; the non-emergency line is activated during times of historically high call volumes and as otherwise needed.  If someone calls 9-1-1 with a non-emergency, they will be transferred to the non-emergency line.