Consumer Complaint Form
Please complete the consumer complaint form below and provide a clear, complete summary of your concern.
After you submit the form, you will receive a confirmation email from the Sedgwick County District Attorney’s Office Consumer Protection Division. Please reply to that email with copies of documents that support your complaint. PDF attachments are preferred.
Helpful documents may include:
- Advertisements or business cards
- Contracts, warranties, bills, invoices, and receipts
- Cancelled checks (front and back)
- Letters, emails, or text messages with the business
- Photographs
If your complaint involves a vehicle, please also provide, if available:
- Sales and loan documents
- Repair invoices
- A photo of the vehicle’s current odometer reading
You may include your date of birth in your email reply if you are comfortable doing so. This is optional and is used only to help our office identify the correct file when multiple people have similar names.
Once received, your complaint will be reviewed to determine whether mediation, further investigation, legal action, or referral to another agency may be appropriate. The District Attorney’s Office cannot act as your private attorney and has limited authority to resolve private civil disputes. Depending on the circumstances, you may need to seek assistance through Legal Services, Small Claims Court, private mediation, or a private attorney.
Please do not delay or forgo other legal options while your complaint is being reviewed. State and federal laws may limit the time available to file a private legal action.
Please note:
- A copy of your complaint will be sent to the business so it can respond.
- Information provided to this office may be subject to disclosure under the Kansas Open Records Act (KORA).
- You may also mail or hand-deliver copies of supporting documents. Do not send original documents, as they cannot be returned.
For questions, email Consumer@sedgwick.gov or call 316-660-3653.