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Reporting Critical Incidents G-06

Policy

Section

Quality Assurance

Policy

Number

G-06

Policy Name

Reporting Critical Incidents

Revision Date

09/2017

Former Number

H-08-10, G-05

SRS

Approval Date

08/2009

 

KDADS

Approval Date

01/24/2018

PURPOSE:

The purpose of this policy is to clarify responsibilities for reporting critical incidents to Sedgwick County Developmental Disability Organization (SCDDO) and outline procedures for reporting incidents of suspected abuse, neglect, or exploitation (ANE).

 

POLICY:

A community service provider (CSP) must report, by the end of the next business day, any incident involving individuals served who require emergent medical treatment for physical or behavioral health, police involvement, prohibited restraints per SCDDO Policy A-06, ANE or death. A corresponding Critical Incident Report shall be submitted to SCDDO and reported per Kansas Department for Aging and Disability Services (KDADS) Adverse Incident Reporting policy.

 

DEFINITIONS:

Emergent medical treatment is any occurrence of an individual being taken to the emergency room, an intermediate care facility, assessed by emergency medical personnel, or admitted to a medical or psychiatric hospital.

Police involvement is any occurrence of an individual having contact with the police, which includes the individual being a victim or perpetrator.

ANE is any incident reportable to Adult Protective Services (APS) and Child Protective Services (CPS).

 

PROCEDURES:

  1. Notification of the incident will be made by submitting the SCDDO Critical Incident Report. Reporter is encouraged to ensure all support team members are appropriately advised
  2. The CSP will provide updates, using this form, when new information is received until the medical issue or police involvement is resolved.
  3. In the event of death the report shall include where the individual was when the death occurred, the circumstances surrounding the death, and the apparent cause of death. If there was a Do Not Resuscitate (DNR) order for the individual, the narrative should include information regarding when the DNR was signed, by whom, and if it was utilized at the time of death.
  4. The CSP shall provide follow-up information to SCDDO including:
    1. A copy of the screening report;
    2. A copy of APS/CPS finding stating the results of the investigation;
    3. Updates on the status of the individual(s) involved in the incident;
    4. When an incident is confirmed, a copy of the corrective action plan requested by KDADS Quality Management Specialist must be provided to SCDDO within 30 days of receiving the confirmation report and subsequent correspondence;
    5. Additional information may be requested as needed
  5. SCDDO will share aggregate data of all critical incidents reporting with the affiliate network.